PDF files problem loading or viewing

02 Nov 2015

by Website  


When installing Office 365 or working on a new laptop, you might find that loading PDF files from within MS Access or MS Excel does not work anymore.

Why does this happen?

Adobe DC is a cloud application and the Adobe drivers are not installed on your system.  The MS Office application needs these drivers to open PDF files from within MS OFFICE.

What can you do about it?

Uninstall Adobe DC.  Install a previous version of Acrobat Reader, i.e. Acrobat Reader version 10 or 11.

You can then reinstall Adobe DC, BUT choose the option to keep the older version of Adobe.

Hope this helps someone.  I spent many hours to find a solution for this problem.

Kind regards


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